Why Buy From PetStuffHQ.com
We love our pets!
We are a small family owned business that prides itself on providing products we would use for our pets. You won't get big call center with pushy sales reps when you call us. You will get personal, honest advice from real pet owners who have some of the most pampered pets in the good ole U.S.A
What you can expect from our staff:
- We will listen to you and suggest only the products that fit your needs
- Clear, honest answers to your questions
- If we don't know an answer to a question, we will do the research and get you the correct information
- A professional customer service staff
- No high pressure selling - if you'd like some time to think things over, you can come back anytime to order online or call us back for more information.
- Support after the sale! we will do our best to help you get the best use of any product you purchase from us.
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Retailers for over 25 years
We have been selling online in 1998
Our parent company actually started in 1986 providing portable buildings, home improvements, swimming pools and patio furniture in San Antonio Texas. We then jumped to the internet in 1998 with our flagship store Patiostore.com. We then started our first online greenhouse store in 2001 and followed up with a new, improved store, 4seasongreenhouse.com in 2005. ComposterHQ is the new, specialty composter site we have added to our family of stores.
We are not new to selling great produts and do not work out of our garage. We have offices and a warehouse in San Antonio Texas and are growing every year.
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Authorized Online Retailers
PetstuffHQ.Com is an Authorized Retailer for every brand we sell
Being an authorized online retailer allows us to provide you with a high level of protection for the products you purchase from us. We deal directly with the manufacturer or a reputable distributor of all the products we carry. By dealing direct we are able to offer all the manufacturers warranties plus our 30 day guarantee.
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Secure Online Shopping
Every transaction made through our website uses secure SSL technologies which encrypts your personal information throughout the checkout process. Once the sale is complete we delete all credit card information from our server and we never enter it into our office database. Just look for the little lock symbol in your browser when checking out to be sure your information is encrypted.
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We Respect Your Privacy
We never, ever give out your email address or personal information to a third party company. We may use your email address and phone numbers to contact you concerning your order and will not send unsolicited emails to you unless you sign up for our newsletter. We are in the business of providing you with great gardening products, not filling your email box up with annoying spam emails.
